Refund Policy

At Ivan Premier Ride, we strive to provide reliable, professional, and stress-free airport transportation. Please review our refund policy below before booking.

1. Cancellations by the Customer

Cancellations made at least 24 hours before the scheduled pickup are eligible for a full refund.

Cancellations made less than 24 hours before the scheduled pickup are eligible for a 50% refund.

Cancellations made within 2 hours of the scheduled pickup, as well as no-shows, are non-refundable.

2. Flight Changes or Cancellations

If your flight is changed or canceled, please notify us as soon as possible. We will do our best to adjust your reservation.

If you no longer require transportation, your refund will be based on the cancellation timing outlined above.

3. Weather or Unforeseeable Circumstances

If severe weather, unsafe road conditions, vehicle problems, or another unforeseen circumstance prevents Ivan Premier Ride from providing the scheduled service, you will receive a full refund.

4. Changes by the Customer

Changes to your reservation, including the date, time, pickup location, destination, passenger count, or luggage count, are subject to availability.

Please request changes as early as possible. If a requested change results in a different fare, the updated price will apply.

5. Refund Processing

Approved refunds will be returned to the original payment method.

Please allow approximately 3–7 business days for the refund to appear, depending on your bank or payment provider.

Our Promise

We’re human, and we understand that plans can change.

Please contact us as soon as you know that your trip has been canceled or your plans have changed. We’ll review the circumstances and do our best to provide the fairest possible refund.

Questions regarding your reservation or this policy can be directed to us using the contact information below.

Based in Manalapan, NJ • Serving All of New Jersey

Phone: (732) 889-7001

Email: [email protected]

Business Information

Operated by Crafting Wise LLC

DBA: Ivan Premier Ride

Privacy Policy | Terms & Conditions | Contact Us | About Us | Refund Policy